Reviews – Jon Babb

Jon Babb, Loan Officer

NMLS# 1621175

5/5

Jon Babb helped so much with my refinance! He was excellent at communicate quickly with me and answering any questions I had in a timely manner. He was very knowledgeable and very pleasant to work with. I truly appreciate all of his help during the refinance process with making it as smooth as possible. I would absolutely recommend refinancing with Jon Babb and MiMutual to anyone!

Melissa P

Matthews, NC

5/5

Great experience

Garry L

Matthews, NC

5/5

Jon was great to work with. He was very helpful in outlining the process, how we could benefit from a refinance, and delivered on what he outlined. I'd highly recommend him!

Austin S

Matthews, NC

5/5

Fast, Friendly, and knowledgeable. Very easy to work with and took the time to answer every one of my questions.

Brandon M

Matthews, NC

5/5

Jon was great throughout the whole process. He quickly responded to all of our requests and kept us informed throughout the process. He was a pleasure to work with. I will recommend him to anyone I know. Thanks again Jon!

Jeffrey R

Matthews, NC

4.81/5

Jon is a pleasure to work with and is highly recommended.

Jason C

Matthews, NC

5/5

Jon Babb went ABOVE & BEYOND to make sure my closing went smoothly. I was in a horrible motorcycle accident only 14 days before closing. I was unable to move without extreme pain and was unable to drive to deliver documents to him for underwriting. So, he drove to me to pick up the paperwork needed in order to help me out and ensure that there were no delays in closing. He is a gentleman; professional but not at the expense of being personal/friendly. Wonderful person & advocate! 5 STAR!

Kimberly B

Charlotte, NC

5/5

Jon, thanks again for getting this all squared away for us, it was a breeze compared to my first mortgage go-around we appreciate it.

Lisa S

Matthews, NC

5/5

Our experience with Jon was everything we could’ve asked for. He was clear and concise in his communication and prompt in both responding to our questions and attending to our needs. We highly recommend Jon’s services and will most certainly use him again for any future mortgage related needs.

David R

Matthews, NC

5/5

Jon, was very attentive to the clients needs. Answering all questions with sincerity and not the generic answers. He went above and beyond to keep me and the client up to date with progress of the loan, especially with turn-around times. He would listen to concerns and willing to go and ask the tough questions on behalf of the client. Jon is a concerned broker and I look forward to the next time to work with him

Robert Klein

Realtor

5/5

Jon was on point since the first day we spoke. Every aspect of the transaction went as planned, and I appreciate his knowledge and insight. Thank you Jon - very pleased with your professionalism and outcome. Definitely recommend.

Jeffrey J

Matthews, NC

5/5

Jon was always available and made the re-finance a pretty painless and stress-free process.

Eric G

Matthews, NC

5/5

Jon is the best! Jon was there every step of the way helping us navigate through some tricky situations. Every obstacle we encountered, Jon had a solution! Extremely knowledgeable, professional, and an all around great guy. We would recommend Jon Babb to anyone looking to purchase/refinance a home!!

Daniel D

Charlotte, NC

5/5

Jon was professional, courteous, responsible and efficient. Easiest loan we've ever worked through.

Claudine F

Matthews, NC

5/5

Great communication and options given.

Edward D

Matthews, NC

5/5

Jon Babb was very helpful throughout the mortgage refinancing process. He explained all of my options clearly, thoroughly, and in a timely manner. I appreciated the updates he provided; he answered all of my questions in detail; and he was very easy to work with throughout the process. For anyone who may be considering refinancing their mortgage, I highly recommend working with Jon as their Loan Officer.

Anna E

Indian Trail, NC

5/5

Jon explained everything throughout the process and delivered results as promised!

Lawrence E

Charlotte, NC

5/5

I would recommend Jon Babb to all friends and family. It's most important to me to respond to calls/texts/emails quickly and help in any way to help get clients funded. Jon has gone above and beyond on numerous occasions! A+ for Mr. Babb!

Bob K

Matthews, NC

5/5

Great overall experience

Dane R

Matthews, NC

5/5

Jon is a great "numbers guy." He obviously has a passion for it. From the moment i told him what i wanted to do, he was already running numbers to tell me what options i had on this re-fi. I haven't done any financing in 20+ years, so i was essentially a rookie. He was super clear on instructions for what he needed from me when, what would happen through the process, even got it closed WAY sooner than i expected. Outstanding job!

Brian L

Mint Hill, NC

5/5

Everything was awesome

Mark D

Charlotte, NC

5/5

Very informative, responded to my emails very quickly and was always accessible!

Joshua C

Matthews, NC

5/5

Jon made me feel comfortable throughout the entire process; from the initial home purchase in 2019 to refinancing in 2022! Being a first-time homeowner, this entire process was unfamiliar to me, but Jon has gone several extra miles to help me understand, that way I can plan for the future. Jon has been available to me to answer all of my questions (and there have been a LOT of them) in the past 2 years. The information he provided helped me navigate through many life and career changes, as well as the impact that COVID had on my life and finances. The information he provided helped me understand how these changes and the decisions I make may or may not impact my eligibility of refinancing, which was an important goal of mine. With this knowledge, I was equipped to be able to plan for the future so that I could successfully refinance out of FHA into a Conventional loan, with no set backs. Jon went above and beyond the call of duty as a loan officer to help me understand the process and requirements, all while maintaining a professional, kind demeanor. Having Jon as my loan officer through unfamiliar territory helped me feel confident throughout the whole process. I will definitely contact Jon Babbs with MiMutual for my next refinance! He has my trust and my loyalty as a customer now and in the future. Thank you all!

Kimberly B

Charlotte, NC

5/5

Jon was very quick to respond to any questions we had. Overall a very smooth process.

Robert P

Indian Trail, NC

5/5

Communication was excellent and the whole process was smooth and easy!

Kerry L

Indian Trail, NC