5/5
Your understanding of the situation and professionalism were excellent.
Scott R
Lexington, KY
5/5
Always had answers to my questions and always responded promptly.
Matthew V
St Clair, MI
5/5
Doug was extremely prompt and quick to answer any questions, comments, or concerns that we had. He helped us along the way making the experience of purchasing our first home an enjoyable one.
James A
Marysville, MI
5/5
The consistency and great information.
Jocelyn B
Accokeek, MD
5/5
Doug is always willing to address any concerns. If he is unable to answer our call he returns it in a timely fashion.
Donn M
Lapeer, MI
5/5
We have never been through this before and had lots of questions and concerns. Doug never once made us feel as if we were any trouble and answered all our questions.
Monique L
Lexington, MI
5/5
I have worked with Doug on a few of our new construction homes, I couldn’t think of a better person to work with. Very knowledgeable trustworthy and professional.
Robert J
Clay Township, MI
5/5
Very knowledgeable, personable, and helped every step of the way!
Michael C
Deckerville, MI
5/5
Doug was always available to answer all my questions n inform me on this new experience.
Cynthia C
Casco, MI
5/5
Very personable and friendly. Doug is easy to work and eager to help in any way he could.
Joseph R
Port Huron, MI
5/5
Thanks for all the help Doug! Great experience!
KEVIN S
East China, MI
5/5
Doug was kind and respectful. He was thorough with problem solving skills and attention to detail. Doug was a pleasure to work with. Thank YOU!
Brenda S
Fort Gratiot, MI
5/5
It was a pleasure to work with Doug! Very professional, knowledgeable and helpful!
Wendy C
Fort Gratiot, MI
5/5
Doug explained everything so that it was very easy to understand. He went way above and beyond for us.
Sean H
Grant Township, MI
5/5
Doug was fantastic. This is my second loan with MI Mutual. I will continue to recommend MI Mutual as a great company to work with.
Stephanie M
Port Huron, MI
5/5
Everything went very smooth and in a timely manner.
Scott C
Fort Gratiot, MI
4/5
Doug was very professional and very helpful
Nancy S
Kenockee, MI
5/5
The ease of Communication & the ease of the whole experience!
John F
Clay, MI
5/5
Thank you Doug for all your help on guiding my husband and I to our little piece of heaven we now call home!
Annmarie F
Clay, MI
4.62/5
Doug was very helpful getting us on track with our many needs. I’m sure we were a pain as I asked a lot of questions, still he always answered. Thank you Doug..
Donald C
Kimball, MI
4.94/5
During this covid19 quarantine time everyone is forced to be doing business differently and Doug stepped up to the plate and got it done very timely!
Kristi Ann Donaldson
Realtor
5/5
Every question I had for Doug was handled immediately. There was never a time I could not get ahold of him. He made my home buying process as enjoyable as possible. Everything was explained to me in incredible detail. 10/10 would recommend Doug and Michigan Mutual for anyone’s home loan needs.
Tyler T
China, MI
5/5
Being self employed I always have concerns when it comes to things like mortgages, all of the steps involved in paperwork as well as documentation needed to see it through. It was an absolute pleasure working with Doug on this. The process was painless getting our construction loan going & mortgage closed once completed. He was thorough, knowledgeable, and just a darn great guy. He went the extra mile even helping on the sale of our old house as a courtesy. We need more Doug's in the world!
Matthew C
China, MI
5/5
Doug was very friendly, personable and always helpful!
James B
Algonac, MI
5/5
Doug is the absolute BEST in the field!! We have used him for a number of loans and will continue to do so in the future. Thanks again!
Kathy S
Rockford, MI
5/5
Doug was hands down incredible to work with. He advocated for us, made the process so smooth and most importantly was genuinely excited for us. I would recommend him to anyone! Thanks Doug!!
Ryan P
Oxford, MI
5/5
Personalize professional quality service. Keeping us up dated thru the mortgage process.Thanks to you Doug and staff.
Larry K
Port Huron, MI
5/5
This was round #2 in our dealings with Doug and as in the past, his sense of personal ownership was above and beyond of what we expected. He handled everything with superior skill and knowledge. We have no reservations in recommending Doug and/or Michigan Mutual to anyone seeking help with either initial financing or as in this case a Refinance. Hats off to both Doug and Michigan Mutual! You have never let us down!! Thanks again Doug! Michigan Mutual needs to increase your salary.
Lawrence P
Armada, MI
5/5
Mr.Obrien handled all my questions quickly, and was very helpful,and just made the whole experience smooth, and flowing.
Pamela B
Port Huron, MI
5/5
Doug is always helpful and that he contacted us.
Anthony K
Clyde, MI
5/5
Doug did an excellent job with my refinance. Thank you for all of your help!!
Jeanette D
Port Huron, MI
5/5
Doug is extremely friendly, professional, and responds in a timely manner. I would recommend him highly to anyone else. If I had any complaints about the process it would be the underwriter, they were very wishy-washy with their requests and throughout the process requested the same piece of information multiple times. It made it frustrating and time-consuming but was in no way shape or form related to Doug's performance. Thanks, Doug!
Zachary H
Fort Gratiot, MI
5/5
Doug O’Brien has helped with my purchase and then again on my refinance. I could not have done it without him! Best guy in the world to make this major purchase comfortable and without stress. Highly recommended!!! Thank you Doug for everything you have done for me.
Cindy B
East China, MI
5/5
Everything! Thank you.
Jacob B
Algonac, MI
5/5
Very helpful and available.
Jeffrey D
Casco, MI
5/5
Very straight foreword.
Sean H
Grant Township, MI
5/5
This is my second experience with Doug. As with the first loan, he was excellent, from beginning to end. Made it very easy for me to save a bunch of money! He is The Man!
David K
Clyde, MI
5/5
Doug went above and beyond to make this process go so smooth. Really put us at ease. He is an asset to your company!!!
Dennis P
Port Huron, MI
5/5
Timely follow through, exceeded our expectations and a pleasure to work with
David M
Port Huron, MI
5/5
Thank you for all the help Doug
Connor A
Lexington, MI
5/5
Doug is always honest and available.
Kenneth S
Saint Clair, MI
5/5
Doug did the home loan for my clients and he was a pleasure to work with.
Pam Ceder
Realtor
5/5
Doug is very experienced and knowledgeable. Our loan was closed within 45 days of signing the purchase agreement. I would definitely recommend him to others.
Jody S
Cottrellville, MI
5/5
Being self employed it was nice to have someone that knew how to deal with everything needed to receive mortgage.
Jon T
Kimball, MI
4.81/5
Doug was very helpful and always available when I had a question. He achieved the goals I was looking for with my remortgage 👍🏻
Stephanie M
Roseville, MI
5/5
Doug was a big help to my wife and myself .
Corey E
Algonac, MI
5/5
Doug help me with everything and give me advice on things and he got the job done and he does the things he says he going to do I like that he doesn't play around GREAT JOB DOUG thank you for all your hard work stay safe.
Paul G
Kimball, MI
5/5
MI Mutual mortgage Services was professional through our refinancing process. Communications through online was vital to all of the our step by step transactions. documents were clearly seen and understood and eventually E-signed. any further questions was answered promptly by Mr. O'brien. Thank you Mi Mutual for your services and giving us a awesome finance rate!
Emmanuel C
Marysville, MI
5/5
the entire experience went smooth from signing to start construction to the closing of the house. thanks for the experience.
Jeffrey S
Clay, MI
5/5
Thank you for everything. Although it was a long process, you kept us informed all the time. Very knowledgeable and honest. I appreciate everything.
Deirdre E
Algonac, MI
5/5
Quick response to questions.. Loan officer took a personal interest in my buyers concerns and dealt with them promptly. Always a good experience at MiMutual
Marjorie Kopp
Realtor
5/5
Quick, cost effective and a great guy to work with
Roger H
Saint Clair, MI
4.5/5
This was the second time I worked with Doug O'Brian he is the best He does what he says he can spot on thank you Doug
Deborah C
Brockway, MI
5/5
Thanks for a great job with Nick Colleran and Lauren Werth Doug. You and the MiMutual Team did a wonderful job and Nick and Lauren seem very happy with the service as well. Thank you!
Jeff Wine
Realtor
4.56/5
Doug was accessible using either phone or email and he got back quickly with answers to our questions.
Stephen B
Fort Gratiot, MI
5/5
Doug is very informative, professional, and honest in every aspect of our transaction. We have used Doug in the past and after this new home buying process we will use Doug in the future and also refer other clients his way. Thanks Doug.. Dave.
David L
Paw Paw, MI
5/5
Doug was super helpful with all of my requests and questions
Connor A
Croswell, MI
5/5
Doug’s the man
Brian Sheridan
Realtor
5/5
Doug was very helpful and was always available for any questions. He was very professional and really great to work with.
Gary D
Columbus, MI
5/5
Doug answered everything I asked with a good answer.
Alfred B
Port Austin, MI
5/5
Doug went above and beyond helping me obtain my mortgage.
Nicole H
Saint Clair, MI
5/5
Doug did a great job with processing and explaining my loan options and ultimately got me a better deal on a loan initialy thought to be put of the picture.
Evan S
Carsonville, MI
5/5
Doug was always present for us. We felt he really had our interest in mind at all times. An excellent partner in pursuit of home ownership.
Steven S
Rockford, MI
5/5
The whole experience was very smooth and easy.
Eric J
Clay, MI
5/5
Great to work with
Paul H
Lenox, MI
5/5
Doug was amazing through out my whole process. It was a long road to close on my new home and Doug went above and beyond during ever obstacle. He is a very friendly, knowledgeable, and honest man and I would recommend anyone to Doug.
Amanda W
Yale, MI
5/5
Doug went out of his way to make the loan process as seamless as possible. He is very personable and professional. His responsiveness to questions could not have been better. I would definitely recommend Doug to others.
Sean N
Howell, MI
5/5
Doug is a great guy, I will continue to work with him in the future.
Rocky T
Allenton, MI
5/5
Doug is very knowledgeable and helpful. He took care of everything on my mortgage and subsequent refinance in a very timely fashion. I continue to recommend Doug and Michigan Mutual.
Scott H
Goodells, MI
5/5
Always answered my questions with detailed explanations that made sense. Timely responses. Pushed things through in small amount of time.
Lynn H
Marysville, MI
4.88/5
Was a pleasure working with Doug! He made things smooth and easy in the process of building a house when things can be very stressful.
Korey M
Fort Gratiot, MI
4.75/5
When I meet Doug I was confident he would do his best. With his knowledge and experience made my experience more enjoyable. Thank you again for all you have done.
Lois M
Port Huron, MI
5/5
Doug was very helpful through the whole process . Was always there to answer any questions I had .
Kathleen C
Sterling Heights, MI
5/5
Doug was amazing! Very knowledgeable and made the process as easy as process!
Paul D
Croswell, MI
5/5
It was a pleasure working with Doug. Our circumstances were very different from the average, but he went above and beyond to help us through the process. I would definitely recommend Michigan Mutual to everyone.
David L
Kimball, MI
5/5
Doug did a great job and helped me out with everything I needed.
Connor A
Lexington, MI
5/5
Doug was extremely helpful with this whole process! Highly recommend!
Alyssa D
Port Huron, MI
5/5
It was all very smooth Doug did a great job taking care of everything for me and moving the process along.
Devin D
Riley, MI
5/5
Doug was quick and efficient. He answered questions in a timely manner and was great to work with!
Steven D
Cottrellville, MI
5/5
Doug was very clear with the process and guided us through from start to finish. He always got back to us with answers to our questions and was very informative of our mortgage details. Thanks again Doug for a job well done!
Kevin S
East China, MI
5/5
Doug made the whole process easy and was very timely handling draw requests.
Samuel D
Clay, MI
5/5
Things seemed to move along very fast.
Charles F
Marysville, MI
5/5
Anything I needed he jumped on right away and got it done
Michael H
Port Huron, MI
5/5
Overall Doug was so great, helped with anything we didnt understand. Thank you so much again with helping us purchase our forever home.
Tyler W
Wales, MI
5/5
Very thorough and professional. Everything we needed was provided quickly and accurately. We never waited for an answer or a phone call. Loved working with Doug!!
William C
Melvin, MI
5/5
Doug was a pleasure to work with along with the other staff members at Michigan Mutual, he answered calls and emails even while on vacation and made me feel like priority. From the first initial phone call all the way until our closing Doug was amazing and we can’t thank you enough.
Mohamed A
Saint Clair, MI
5/5
This loan was tedious and time consuming. Doug was not only pleasant throughout, but worked tirelessly to help us achieve the mortgage. I will continue and already have referred several individuals to him.
David F
Greenwood, MI
5/5
Great job!! Thank you for all of your help!
Jeanette D
Port Huron, MI
5/5
Doug is just a truly good person and was very open and communicative about every step of the process.
Douglas B
Mussey, MI
5/5
Doug Obrien professional and kindness and thoughtfulness also would add listening skills and hands on !!!!
Annmarie K
Almont, MI
5/5
Doug made everything very easy, answered questions quickly and was a pleasure to work with. I would highly recommend him to anyone shopping for a mortgage.
Robert F
Fort Gratiot, MI
5/5
Doug was great to work with, easy to get ahold of and very knowledgeable! He made the process quick and easy.
Sarah S
Ferndale, MI
5/5
Made everything about the process easy and quick. Always a pleasure working with Doug.
Ryan S
Saint Clair, MI
5/5
Doug and his team went the extra mile to look into all our loan options to get the best fit for us and our unique circumstances. He helped us with contacting contractors to try to meet our need. We had a family emergency and he was flexible on meeting up with us. Doug was very helpful and personable. He was highly recommended to me, and I would again recommended him to anyone. Thank you so, so much.
Thorwald E
Port Huron, MI
5/5
Doug was extremely helpful and very knowledgeable in all aspects of the mortgage process. I had many anxieties and fears about obtaining a mortgage and Doug was always there to guide me and help calm my nerves about any issues that I had.
Daniel K
Warren, MI
5/5
Doug was very helpful with the entire project. Everything was done in a very timely manner. Would recommend everyone.
Kevin H
Emmett, MI
4.61/5
He was very professional
KYLE A
COTTRELLVILLE, MI
5/5
What I thought was going to be a very complex process Michigan Mutual and Doug made this a very simple and easy process for me to understand being my first new construction project. Doug kept the process moving without any delays. Was a great experience overall and a good learning experience.
Justin T
Clay, MI
5/5
"Doug is a great guy to work with and does an amazing job I would highly recommend him."
Rocky T
Allenton, MI
5/5
It was my first time every doing a construction loan to ultimately turn it into a mortgage. Doug was very informative and worked hard to adapt the loan to my specific needs. I would absolutely use Doug in the future and would recommend him to anyone.
Paul C
Wales, MI
5/5
Doug and Renee were very helpful with closing my loan I would definitely recommend friends and co-workers or whomever I come in contact with to them that might be looking for a home loan.
Leslie S
Lynn, MI
5/5
Doug O’Brien was very knowledgeable in the loan that was perfect for us, he worked very hard on making sure we had a competitive interest rate and we closed in a reasonable time. He also went over and above every step of the way. Our family is extremely thankful for Doug and his team!
Derek R
Casco, MI
5/5
I was pleased with how easy and stress free Doug made the loan process. He answered all my questions in a timely manner, and made sure I was informed every step of the way.
Sherry H
Burtchville, MI
5/5
Doug and Renee were very help ful and a pleasure to work with. I look forward to working with Doug in the future.
Steven F
Kimball, MI
5/5
"Doug O’Brien, Was extremely sharp. He answered every question we had , and explained in-depth. Getting a mortgage can be a very emotional experience, exciting, as well as stressful, however, Doug made it very comfortable, we felt more like having coffee with a friend than some sterile snobby bank /mortgage company. He was very patient with all my questions and worries. We have already told a few people who were seeking mortgages to contact him. Excellent experience and person."
George C
Clay, MI
5/5
Absolute Mortgage Pro! Thanks for the smooth transaction!
Marc T
Fort Gratiot, MI
5/5
Doug was very helpful through the whole process. Had a lot of knowledge and was able to answer any questions we had.
Timothy W
Fort Gratiot, MI
4.13/5
Calling to go over closing documents more defined. Overall, great with everything else.
Patrick M
Richmond, MI
5/5
Doug was great
Michael S
China, MI
5/5
Doug was always available for any assistance that we needed. He was very helpful and professional.
Haley B
Greenwood Twp., MI
5/5
Always on top of things and would go out of your way to get the project closed.
Brent B
Kimball, MI
5/5
Doug was absolutely the best. Provided accurate answers and was very knowledgeable. Was extremely easy to work with, and listened to all questions (even easy / ridiculous). This is our families 4th home purchase and the guidelines and bank rules change so much. Doug was on tip of all of it. Making this nerve racking new purchase easy.
Corey B
Greenwood Twp., MI
5/5
Doug was very helpful and quick to respond to my questions. He made the whole process stress free . I would definitely recommend him
Timothy K
North Branch, MI
5/5
Precise friendly experience
Theodore P
Richmond, MI
5/5
Pretty much every question that was asked was answered timely and professionally. Doug was willing to do whatever it took to make my experience pleasant!
Guy W
Armada, MI
5/5
Doug was very knowledgeable about the whole construction loan process. He kept us informed at all times and was always available if we had questions or concerns. Michigan Mutual is a great company to work with.
Clifford A
Port Huron, MI
5/5
Doug was very helpful during my construction loan process. I was inexperienced in the process and he was knowledgeable in leading me in the right direction.
Donovon E
Saint Clair, MI
5/5
We were able to complete this application without any hassles.
Robert W
Ruskin, FL
5/5
Doug was awesome! He made this very hard and stressful process easy. He always answered my questions. Me being a first time home buyer, I had a lot of questions and he was always there to help. Thanks to him and his team I now own a home. I couldn’t be happier.
Joseph J
Algonac, MI
